Frequently Asked Questions
At The Enclave Hartland in Lexington, Kentucky, our diverse floor plans—including one, two, and three-bedroom options—cater to all lifestyles. Dive into our FAQs page to uncover insights and details that make our community the perfect place to call home. Your questions are just the beginning of your journey!
What do I need to bring with me when applying or touring?
A valid government-issued photo ID is required when touring The Enclave Hartland Apartments in Lexington, KY. Contact our leasing team if you have questions about the touring or application process.
Will you run a background check as part of the application process?
Yes, The Enclave Hartland Apartments in Lexington, KY, conducts background screenings that evaluate credit, rental, and criminal history for each applicant over age 18 who will reside in the apartment home.
What are the income requirements to qualify?
The Enclave Hartland Apartments in Lexington, KY, requires applicants to provide proof of income of at least three times the monthly rental amount. If you will be providing an offer letter, or will not personally be providing proof of income, please reach out to our team directly. Our leasing team can assist with questions about rental criteria and the application process.
What are the application and administrative fees?
At The Enclave Hartland Apartments in Lexington, KY, the application fee is $49 and the administrative fee is $50. Contact our leasing team with any questions about these fees.
How much is the deposit?
The Enclave Hartland Apartments in Lexington, KY, offers flexible security deposit programs, including refundable and non-refundable options. Contact our leasing team to learn more about available options and the application process.
What is your pet policy?
The Enclave Hartland Apartments in Lexington, KY, is pet-friendly and allows up to two pets, including dogs and cats of all breeds, weights, and sizes. Conditional approval of pets is required at the time of application. Contact our leasing team with pet policy questions.
What lease terms are available?
The Enclave Hartland Apartments in Lexington, KY, offer flexible lease terms ranging from 3 to 15 months, subject to availability. Contact our leasing team to learn more about current lease options.
Is renters’ insurance required?
Yes, renters’ insurance is required at The Enclave Hartland Apartments in Lexington, KY. You may obtain your own policy or contact our leasing team for assistance with coverage options available through us.
How do I pay rent?
Move-in payments at The Enclave Hartland Apartments in Lexington, KY, must be made with certified funds. Monthly rent can be paid online by credit card, ACH, or through Flex Pay.
What is included in the monthly rent?
Monthly rent at The Enclave Hartland Apartments in Lexington, KY, includes your apartment home and access to all community amenities. Additional services, utilities, and applicable charges are separate from the monthly rent.
Is laundry available in-apartment or on-site?
All apartment homes at The Enclave Hartland Apartments in Lexington, KY, include laundry appliances inside the apartment for convenient access to laundry at home.
What are the parking options?
The Enclave Hartland Apartments in Lexington, KY, provide both surface lot and garage parking. Contact our leasing team for additional information about parking options and availability.
Do you offer corporate leases?
Yes, corporate leases are available at The Enclave Hartland Apartments in Lexington, KY. Contact our leasing team to learn more about corporate leasing options and availability.
Do you have a preferred employer program?
Yes, The Enclave Hartland Apartments in Lexington, KY, offers a preferred employer program with waived application and administrative fees for eligible employees of UK / UK HealthCare, Baptist Health, Kroger, teachers and educators, active or retired U.S. military, healthcare professionals, EMS, police, and firefighters. Contact our leasing team for more details!
What languages do your team members speak?
The leasing team at The Enclave Hartland Apartments in Lexington, KY, speaks English and can assist with questions about apartments, availability, amenities, and the leasing process.
Is smoking allowed on the property?
No, the Enclave Hartland Apartments in Lexington, KY, is a smoke-free community. Contact our leasing team if you have additional questions about community policies.
